How to Cancel Spotify in New Zealand - Complete Guide
Spotify is the go-to music streaming service for many Kiwis, but sometimes you need to cancel your subscription. Whether you're switching to a different music service, cutting costs, or simply taking a break from premium features, here's your complete guide to cancelling Spotify in New Zealand.
Quick Steps to Cancel Spotify
Method 1: Cancel via Spotify Website
- Go to spotify.com and sign in to your account
- Click your profile in the top right corner
- Select "Account" from the dropdown menu
- Find "Your Plan" section
- Click "Change or cancel your subscription"
- Select "Cancel Premium" and confirm your decision
Method 2: Cancel via Spotify App
- Open the Spotify app on your device
- Go to "Your Library" (bottom right)
- Tap the settings gear (top right)
- Select "Account" - this opens a web browser
- Follow the website cancellation steps above
Method 3: Cancel via Mobile App Store
If you subscribed through your phone:
- iOS: Settings > [Your Name] > Subscriptions > Spotify > Cancel
- Android: Google Play > Menu > Subscriptions > Spotify > Cancel
Important Billing Information
When Does Cancellation Take Effect?
- Premium features remain active until the end of your billing cycle
- Music continues with ads after cancellation
- Playlists and library remain saved on your account
New Zealand Spotify Pricing (2024)
| Plan |
Monthly Price |
Features |
| Individual |
$17.99 |
1 account, ad-free, offline downloads |
| Duo |
$23.99 |
2 accounts, ad-free, offline downloads |
| Family |
$27.99 |
6 accounts, ad-free, offline downloads |
| Student |
$8.99 |
1 account, ad-free, offline downloads |
Refund Policy
- No refunds for partial billing periods
- Gift subscriptions cannot be cancelled but won't auto-renew
- Billing errors may be eligible for refunds through support
Before You Cancel - Consider These Options
1. Downgrade to Free
- Keep your playlists and library
- Accept ads between songs
- Limited skips (6 per hour)
- No offline downloads
2. Switch to Student Plan
- 50% discount if you're a student
- Hype4 verification required in New Zealand
- Same features as Individual plan
3. Family Sharing
- Family plan costs $27.99 for 6 accounts
- $4.67 per person when fully utilized
- Use Subcircle to split costs fairly among family members
Alternative Music Services in New Zealand
International Services
- Apple Music: $17.99/month (Individual)
- YouTube Music: $17.99/month (Individual)
- Amazon Music Unlimited: $11.99/month
- Tidal: $19.99/month (HiFi quality)
Local Options
- iHeartRadio: Free with ads
- RadioLive: Free New Zealand radio
- Podcasts: Many are free on various platforms
What Happens After Cancellation
Immediate Changes
- Ads will appear between songs
- Limited skips (6 per hour)
- No offline downloads
- Shuffle-only on mobile for some playlists
What You Keep
- All your playlists and saved music
- Your listening history and recommendations
- Podcast subscriptions and progress
- Account settings and preferences
Reactivating Your Spotify Account
Getting Premium Back
- Sign in with your original account
- Choose your plan on the website or app
- All your content will be restored immediately
- Same billing date will apply
Special Offers
- Spotify often offers discounted months to returning customers
- Check your email for reactivation deals
- Family plan invitations from other accounts
Family Plan Considerations
Before Cancelling a Family Account
- Check with all family members first
- Review usage in your account settings
- Consider who uses Spotify most
Managing Family Subscriptions
- Use Subcircle to track family member usage
- Set up spending alerts for subscription renewals
- Consider rotating music services between family members
Contact Spotify Support
When to Contact Support
- Billing issues or unexpected charges
- Account access problems
- Refund requests for technical issues
How to Reach Spotify Support
- Online chat: Available via Spotify website
- Email support: Through your account page
- Community forums: For general questions
Student Verification Issues
Common Problems
- Verification failing with SheerID/Hype4
- Plan not available at student rate
- International student verification issues
Solutions
- Contact support with enrollment proof
- Try different verification documents
- Consider alternative student discounts
Next Steps After Cancellation
- Confirm cancellation via email
- Check your bank statement to ensure billing stops
- Export your playlists if switching services
- Consider alternatives that fit your budget better
Track Your Subscription Savings
Cancelling Spotify could save you up to $215.88 per year (Individual plan). Use Subcircle to:
- Track your savings from cancelled subscriptions
- Monitor other subscriptions you might have forgotten about
- Get AI-powered insights to optimize your subscription spending
- Share family plan costs fairly among members
Ready to optimize your music spending? Sign up for Subcircle and discover how much you could save by managing your subscription portfolio more effectively.
